Travel Agency Tender

The Nelson Mandela Museum (NMM) invites bids from accredited service providers that offer Travelling Agency Services. NMM employees and Council members often travel within the country and at times abroad to do official duties assigned to them by the museum, hence the issue of this tender. The bidding Travel Agent must be in a position to offer the following services;

 To deliver on an approved official order by CFO or CEO of the museum.

 Reservation of flights, cars, accommodation, conference venues and any other travelling arrangements that might be requested (road, rail, air and sea) from time to time for museum staff, guests and council members.

 Confirmation of bookings to the relevant museum official.

 Communicate changes to reservations with travelling officials on a regular basis.

 Ensure availability of a travel agent official on stand-by for 24/7 in case of an emergency.

 Deliver invoices and attach all copies of third party invoices once a month.

 Deliver correct monthly statements to the museum.

This tender will be evaluated on an 80/20 preference points system as prescribed in the Preferential Procurement Regulations, 2017.

Functionality will be evaluated independently using the following criteria;

Value: 1=Poor; 2=Average; 3=Good; 4=Very good; 5=Excellent

Criteria Weight Value Actual Score Level of Experience (Attach Reference letters) 30 5 – More than five years experiences 4- Five years 3- Four years 2- Three years 1- Less than three years Registration with Regulatory bodies e.g. IATA, ASAATA ( Attach proof) 20 Equipment and Facilities (Call centre availability) 20 Cost Management (detailed cost saving plan) 15 Local Supplier 15 5- EC Province 3- Other Provinces 1- Outside SA Total 100 (So) The NMM and its Council reserve the right to amend, modify or withdraw this tender at any time, without prior notice and without liability to compensate and/or reimburse any party. Closing date for the submission of priced proposals is Monday, 04th June 2018 at 12H00. Tender documents to be sold for a non-refundable fee of R300 to be deposited into; ABSA Account Number: 405 200 2226 Branch code: 632 005 Reference: NMM 2018-04 Enquiries regarding this request must be directed to : Mr T Mkhohliwe during office hours on 047 501 9504 or via e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. Mr B. Tyhulu Chief Executive Officer


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Nelson Mandela Youth & Heritage Centre






Monday – Friday from 09h00 – 16h00

Except for Good Friday and workers day on 1st  May.

Saturday: 09h00- 15h00

Sunday :  09h00- 13h00

Guided tours can only be made per arrangement or per booking.

For any other time not mentioned above, please arrange in advance to gain access.


Nelson Mandela Museum Newly Appointed Service Providers

Bid Number: NMM 2019-02

Description: Cleaning Services  

Amount: R2 500 000

Appointed Bidder:  Madjitia Cleaning Services 

Appointed Date: 06 June 2019


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